AI Chatbot & Assistant Development
Custom AI chatbots and internal knowledge assistants that handle customer inquiries, qualify leads, and surface institutional knowledge — deployed on your website, Slack, or Teams.
The Problem
Your team answers the same questions hundreds of times per month. Customers ask about pricing, availability, service areas, and procedures. Internally, employees waste time hunting for SOPs, policies, and documentation buried in shared drives and Notion pages.
Off-the-shelf chatbots provide scripted, rigid responses that frustrate users and damage your brand. They can't access your actual data, they can't handle nuanced questions, and they certainly can't qualify leads or route requests intelligently.
The Solution
I build custom AI chatbots and internal knowledge assistants powered by your actual business data. These aren't rule-based bots with decision trees — they're LLM-powered agents that understand context, retrieve accurate information, and respond naturally.
Customer-facing chatbots:
- Deployed on your website, Facebook Messenger, WhatsApp, or any platform with a chat interface.
- Trained on your FAQs, service catalog, pricing documentation, and case studies using Retrieval-Augmented Generation (RAG).
- Qualifies leads by asking the right questions and routes qualified prospects to your booking system or sales team.
- Escalates complex requests to a human with full conversation context — no "please repeat your issue."
Internal knowledge assistants:
- Deployed in Slack, Microsoft Teams, or a private web interface.
- Indexes your internal documentation, SOPs, client records, and project history.
- Answers employee questions instantly — "What's our refund policy?", "How do we configure X for client Y?", "Where is the template for Z?"
- Reduces onboarding time for new hires by making institutional knowledge searchable.
The Outcome
- 80% reduction in repetitive support inquiries by deflecting common questions to the chatbot before they reach your team.
- Lead qualification on autopilot. The chatbot captures contact details, assesses fit, and books appointments — 24/7.
- Institutional knowledge unlocked. Employees find answers in seconds instead of messaging three colleagues and waiting an hour.
- Your data stays private. Self-hosted LLM options available for sensitive industries.
Who is this for?
- Service businesses receiving 50+ customer inquiries per week with a high ratio of repetitive questions.
- Companies with 10+ employees where tribal knowledge creates bottlenecks when key people are unavailable.
- Any business wanting to offer 24/7 customer support without hiring additional staff.
Stop answering the same questions twice. Let's build an assistant that works for you.